Telecare Psychiatric Health Facility
Alameda, CA
(in the San Francisco Bay Area)
(posted January 20, 2008)QUALITY COORDINATOR
(PHFs/Acute Psych)Telecare Corporation is one of the largest providers of mental health care services with over 65 locations across the nation. Our 40-year young company has a number of locations throughout California, Oregon, Nebraska, North Carolina, Texas and Nebraska. Join a team of more than 2,100 employees who believe consumers can and do recover from mental illness and together we can and will make a difference.
Due to growth, we are seeking exceptional candidates for this newly created position of Quality Coordinator (PHFs/Acute Psych)
This position will be based at our Corporate headquarters in Alameda’s Marina Village (San Francisco, Greater Bay Area).
The Quality Coordinator (PHFs/Acute Psych) is responsible for implementing Clinical Quality Management procedures. Procedures include planning and orchestration of onsite quality review processes, survey preparation, policy development, incident review and training.
Qualifications/Requirements:
- Registered Nurse (Preferred) OR 5 years’ relevant experience
- Strong ability to understand, interpret and provide strategic direction relating to Data analysis and Report Writing
- Experience working in PHFs/acute psychiatric settings is highly desired
- Knowledge of regulatory requirements and accreditation standards are necessary
- Experience working with persons with severe and persistent mental illness is key
- Possession of strong problem solving skills and the ability to communicate effectively is crucial.
- Ability to prioritize and manage multiple and conflicting tasks with minimum supervision are necessary
- Willingness to travel 50% is necessary
Responsibilities
- Provides consultation, mentoring and supervision of program administrative staff including administrator, director of nurses, director of social services and director of rehabilitation. This may be indicated through the quality review process, regulatory review process, and orientation of new hires
- Collaborates with the Chief Clinical Operations Analyst (CCOA) to organize, plan and facilitate the Quality Review Process, analyze findings, complete reports for programs and collaborate with program in the development of a program-driven plan of improvement
- Communicate clinical findings to program in an effort to maintain collaborative working process
- Provides mentoring, training and supervision to Senior Leadership positions: development and implementation of program specific systems that meet standards and procedure, supervisor skills training, managing regulatory reviews, role modeling through Quality Review process and Leadership participation as peer reviewer.
- Identifies organization-wide training needs through analysis of the Quality Review Process and coordination of findings with the CCOA and Directors of Training.
- Supports the efforts of the standardization process
- Plan Quality Review process timely to assess the status of individual programs with adequate time for correction prior to outside review
- Plans biannual Review Process
- Plan Focus Review Process
- Develop collaborative short term and long term plans of improvement specific to programs addressing the findings in the Quality Reviews, and/or regulatory reviews in collaboration with CCOA
Telecare was recognized as one of the Top 100 Best Places to Work in the Greater San Francisco Bay Area!
Our Corporate headquarters is located along the marina in Alameda’s Marina Village. The area is surrounded by free parking, walking trails along the water, several local attractions, shopping areas nearby, accessible transportation options, and has a great school district to compliment your lifestyle.
As a family & employee owned company, Telecare’s benefit package includes 401k, Employee Stock Ownership Plan (ESOP), educational assistance, and more. Email: ncalcareers@telecarecorp.com; Fax: 510-337-8747
EOE M/V/D/V
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